The terms we work under.

§ 1Parties and scope

These terms apply between BCS Sylte (“Vevsmia”) and the business that orders the service (“the customer”).

The terms apply to sales to businesses. Vevsmia does not sell to consumers, and the Norwegian Consumer Purchases Act and Craftsman Services Act therefore do not apply to the agreement.

In the event of conflict, a written quote takes precedence over these terms, and these terms take precedence over other information on Vevsmia's website.

These terms are published in Norwegian Nynorsk, Norwegian Bokmål and English. In the event of conflict between the language versions, the Nynorsk version prevails.

§ 2Quote and agreement

The agreement is entered into when the customer has accepted Vevsmia's quote in writing.

The quote shall list what will be delivered. Costs the customer pays directly to others — such as domain and email services — shall be stated in the quote with a specific amount.

§ 3Price and VAT

The website packages are sold at a fixed price. The price is stated in the quote.

Prices are quoted excluding VAT. Vevsmia is currently not registered in the Norwegian VAT Register, and VAT is therefore not added to the amount the customer pays.

The standard hourly rate for work outside a package, and outside the time included in Vevsmia Drift, is NOK 1,250 excluding VAT.

• Customers without a Drift agreement: a minimum charge of 30 minutes per job, then in 15-minute intervals.
• Customers with a Drift agreement: 15-minute intervals from the first minute beyond the included time. No minimum charge.

Work beyond what has been agreed is always clarified with the customer and estimated in writing before it starts.

§ 4Payment

For website projects:

The sequence before launch is: the customer views and tests the whole site at a non-public address; Vevsmia and the customer go through the site together and obvious faults are corrected; the final invoice is paid; the site goes live; the review period starts.

Vevsmia Drift is invoiced monthly and in advance.

The payment term is 14 days from the invoice date. In the event of late payment, late-payment interest and any collection costs accrue at the rates and under the rules that follow from law at any given time.

Vevsmia offers no satisfaction guarantee and no money-back scheme.

§ 5Start and delivery

The start date and the estimated delivery time are agreed for each project.

The delivery time assumes that the customer supplies the necessary material, access and feedback at the agreed time. Delay on the customer's part moves the delivery time correspondingly.

Each package includes an agreed number of revision rounds during the build: Fundament 1, Vekst 2 and Signatur 3.

§ 6The customer's responsibility for material, access and feedback

The customer shall supply material, access and feedback at the agreed time. Vevsmia asks in writing for what is needed in order to continue.

The customer is responsible for the material they supply being correct, and for having the right to use it.

If the customer has not delivered within 60 days of such a written request, Vevsmia may end the project by written notice. Vevsmia may then invoice work actually carried out up to that point, together with documented or accrued third-party costs. Any deposit paid is set off against this. The customer receives rights to what they pay for, under the rules on intellectual property and ownership in these terms.

This rule takes precedence over the general deadline for material breach.

If the customer wishes to resume the project later, the scope, price and delivery time are agreed anew.

§ 7Revisions and changes

The revision rounds in the package apply during the build, before launch.

After launch, Vevsmia distinguishes between two categories:

• Fault — the site does not do what was agreed. Corrected under the rules on the review period and warranty.
• Change — the customer wants something other than what was agreed and approved. Ordered and priced.

Changes are invoiced at the hourly rate, or covered by the included time if the customer has a Drift agreement. Each ordered change carries its own 30-day warranty, limited to that change.

§ 8Review period, warranty and fault correction

Review period: 14 days from the start. Covers anything that is not right, including small things that strictly speaking are changes — typos, a wrong phone number, an image that needs replacing.

Warranty: 6 months from the start. Covers faults, not changes.

The clock starts on the day the site goes live on the customer's own domain, or 30 days after Vevsmia has given written notice that the site is ready for launch — whichever comes first. The 30-day deadline applies only where the final invoice has been paid.

A fault means that the site does not do what was agreed, or does not work as a normally functioning website should, on the devices and browsers that form part of the delivery: current versions of Chrome, Safari, Firefox and Edge, plus iOS and Android.

The following are not faults

• The customer wants something other than what was agreed and approved.
• Content the customer supplied that turns out to be wrong, after the review period.
• Browsers, operating systems or third-party services that change after delivery.
• The customer or a third party has changed something.
• Domain, email or registrar matters on the customer's side.
• The customer has changed their email address without saying so, or their email rejects messages.
• Visibility in search engines, traffic or conversions.
• Content becoming out of date.
• New functionality.

The warranty on the original delivery is not extended by later changes. If the customer or a third party alters the code, the warranty lapses for the parts affected — not for the rest of the site.

After the period, the standard hourly rate applies with a written estimate, or the included time for Drift customers.

§ 9Vevsmia Drift

Vevsmia Drift is a separate and optional agreement. The website works without Drift, and Drift is not a condition for the delivery to function. The Drift level does not need to match the website package the customer has bought.

Working days are Monday to Friday, excluding Norwegian public holidays. Vevsmia promises a response time, not fixed office hours. Planned absence that affects the response time is notified in advance.

Unused minutes are not carried over to the next month. There is no automatic upgrade in the event of high usage.

Included time is used on ordered changes to text, images, design, elements and features, and on work caused by the customer, a third party or an external change.

Faults that are Vevsmia's responsibility never draw on included time. That covers faults within the review period or warranty, and faults in Vevsmia's own shared infrastructure, such as the central contact form service. This responsibility continues even after the warranty period has ended.

Vevsmia keeps shared infrastructure under supervision: the central form service and email forwarding, delivery notification, basic monitoring, periodic testing of the form flow, faults relating to Cloudflare, SSL and TLS, and the ability to republish the site from the authoritative codebase. Vevsmia does not promise monthly updates, manual certificate routines or daily backup routines.

An urgent technical fault is a fault that leaves the website, or a central business function of it, wholly or substantially out of service. Typos, cosmetic layout faults, search engine optimisation, analytics, ordinary content changes and problems in the customer's own third-party services are normally not urgent. “Work started” means that the case has been taken on, a first assessment made and investigation begun — not that the fix is complete. If the cause lies with a third party, the response time applies to investigating and helping to clarify, not as a guarantee of how quickly the third party resolves the matter.

§ 10Without a Drift agreement

The customer receives:

• A website that keeps working.
• The review period and warranty on the original delivery.
• The right to order help at the standard hourly rate, in the queue behind Drift customers.
• The right to a full transfer at any time.

The customer does not receive:

• Monitoring, response time or priority.
• Changes without ordering them.
• Correction of faults caused by the customer, a third party or an external change.

§ 11Third-party services and costs

Vevsmia does not provide email services or domain registration. The customer owns and pays for the domain directly to the registrar, and the email service directly to the provider. Setting up agreed email addresses may be included in the package.

Any licences for typefaces, maps, booking or similar are paid by the customer directly.

Hosting and the central contact form service are covered by Vevsmia and are not invoiced to the customer.

Third-party components are subject to their own licence terms.

§ 12Intellectual property and ownership

Once the final invoice has been paid, the customer owns the customer-specific content, the design and the customer-specific parts of the finished website.

The customer receives a perpetual, irrevocable, royalty-free and transferable right to use, modify, copy, move and further develop the entire website — including through another supplier.

Vevsmia retains the rights to general templates, components, code patterns, methods and know-how that were not created exclusively for the customer, and may use these in other projects. These rights shall never prevent the customer from using, modifying, moving or further developing their own website.

If the agreement ends before the delivery is complete, the customer receives rights to the parts they pay for, on the same principles.

The customer owns the domain and the email accounts. These are registered in the customer's name.

§ 13Reference and portfolio

Vevsmia may show completed projects with the customer's name, logo and screenshots as a reference and in its portfolio, unless the customer asks in writing that the project not be published.

This does not cover internal drafts, logged-in areas, customer data or confidential material.

§ 14Privacy and data processing

Vevsmia processes personal data in accordance with the privacy notice on the website.

For personal data received through the contact form on the customer's website, the customer is the data controller and Vevsmia is the data processor. Vevsmia uses Cloudflare and Mailjet (Sinch) as sub-processors. The terms for this processing are governed by a separate data processing agreement between the parties.

The standard form shall not be used where submissions may contain special categories of personal data, such as health data. Solutions of that kind must be assessed separately.

§ 15Cancellation

The customer may cancel a website project before delivery is complete.

Vevsmia may then invoice work actually carried out up to the cancellation, together with documented or accrued third-party costs. Any deposit paid is set off against this. The customer receives rights to what they pay for, under the rules on intellectual property and ownership in these terms.

No separate cancellation fee is charged.

§ 16Delay and breach

Delay on Vevsmia's part

Vevsmia gives notice as soon as possible if an agreed delivery time cannot be met, and states a new date. If the delivery is substantially delayed, and Vevsmia also fails to deliver within a reasonable additional deadline set in writing by the customer, the customer may end the agreement. The customer then pays only for those parts of the delivery that have actually been delivered and that the customer can make use of. If the customer has paid more than this, the excess is refunded. The customer receives rights to the parts they pay for, under the rules on intellectual property and ownership in these terms.

Non-payment

Where payment is overdue and the customer has been notified, Vevsmia may halt further work and postpone launch until payment is received. Vevsmia Drift may be ended under the rule on material breach below. If the Drift agreement is ended, the website is not taken down, and the customer reverts to the same position as a customer without a Drift agreement.

Material breach

Either party may end the agreement in writing if the other party is in material breach and has not remedied the matter within 30 days of written notice. For missing material, access and feedback from the customer, the specific rule on this in these terms applies instead of the deadline here.

Circumstances beyond control

Neither party is liable for delay caused by circumstances beyond their control, where the circumstance prevents or substantially delays performance. This includes, among other things, downtime or failure at third-party services, power or network outages, and serious illness. The party gives notice as soon as possible and does what can reasonably be expected to limit the consequences.

§ 17Termination, closure and transfer

Vevsmia Drift

No minimum term.

The customer may change level or terminate at any time, with effect from the end of the period already paid for.

Vevsmia may terminate Vevsmia Drift on at least one month's written notice. Termination takes effect at the end of a paid period. If Vevsmia terminates Vevsmia Drift, planned reviews that the customer has paid for in the current period shall be carried out before the termination takes effect.

On termination by either party, the website remains up and the contact form keeps working. The customer reverts to the same position as a customer without a Drift agreement, and may start Drift again later. Any ending of free hosting follows the separate rule on three months' notice below.

Free hosting without a Drift agreement

Vevsmia may end such hosting on at least three months' written notice. The website is normally available throughout the notice period, and nothing is taken down before the period ends. The customer then receives, free of charge, the website files, the necessary technical documentation, an overview or export of the DNS configuration, and a standard handover.

Transfer to a new supplier

The customer may request a full transfer at any time. Deadline: within 10 working days of a written request.

Free of charge:

• All source files: HTML, CSS, JavaScript, images, icons and font setup.
• All content supplied by the customer.
• A short written handover note.
• A DNS overview or export.
• Confirmation that Vevsmia's access has been removed.

Invoiced by agreement and written estimate:

• Setting the site up in a new environment at another supplier.
• Training or support beyond the handover note.
• Rebuilding onto a different platform.
• Rewriting or restructuring content.

The contact form does not transfer automatically

The central service that sends the email from the form is shared across all Vevsmia customers and cannot be used by a website hosted outside Vevsmia's environment. The customer or the new supplier must set up and pay for a new sending service. If Vevsmia is to carry out that setup, it is invoiced as migration assistance.

§ 18Liability and limitation of liability

Vevsmia is liable for documented direct financial loss caused by faults for which Vevsmia is responsible.

Vevsmia is not liable for indirect loss, such as lost profit or revenue, or for loss caused by third-party services outside Vevsmia's control.

Total liability for a website project is limited to what the customer has paid for that project. For Vevsmia Drift, total liability is limited to the Drift fees the customer has paid in the last 12 months before the incident.

The limitation does not apply in cases of intent or gross negligence, or where liability cannot lawfully be limited.

§ 19Changes to these terms

For website projects, the price and terms agreed at the time of ordering apply. A fixed price is not changed along the way.

For Vevsmia Drift, Vevsmia may change the price and terms for future payment periods on at least one month's written notice. The customer may terminate before the change takes effect, under the ordinary rules on termination.

Vevsmia's prices are quoted excluding VAT. When Vevsmia becomes liable to charge VAT, the applicable VAT is added from the point at which the rules require it. This is not treated as a price change under the notice rule above. Ongoing customers will be informed in writing as early as is practically possible.

§ 20Governing law and venue

The agreement is governed by Norwegian law.

Disputes shall first be sought resolved through dialogue between the parties. If the parties do not reach agreement, the matter may be brought before the ordinary courts, with Vevsmia's general legal venue as the agreed venue, so far as the law permits.